Frequently Asked Questions
Below are questions we frequently receive from patients, please click on the down arrow to the left of the questions to view the answers.
Please bring the following to each visit:
- Photo ID
- Your current health insurance card
- Your current address and phone number
- A list of the medications you are currently taking or the medication bottles of the prescriptions you currently have
- Any forms that you need your provider to complete for you
Some same-day appointments are available if you have an illness or injury that needs immediate medical attention. If possible, we will make your appointment with your primary medical provider. However, if your primary medical provider is unavailable, another provider will see you.
Call today to set up an appointment (828) 304.6363
Unless you ask otherwise, we will send you your lab results by mail. We will contact you by phone with any significant abnormal results. You may need to wait up to four weeks to receive some test results.
When you need a refill of one of your current, regular medications, please contact your pharmacy. They will then contact us to authorize a refill. It can take two to three days for your medication to be refilled. Please call your pharmacy to ask for a refill while you still have enough medication for four more days. You may also request refills during clinic visits.
We are part of a network of health-care providers. If you wish to be referred to a provider not in this network, we may be able to refer you. Please feel free to contact us with your questions.